Ms. Dorine Monica Brooks, Director, International Labour Agencies and Information, ILO Desk Officer, Ministry of Labour and Social Security, Jamaica describes how exclusive responsibility can help responsiveness.

“Jamaica is one of the few Caribbean islands that has created an office in the Ministry of Labour and Social Security and that has an officer that deals exclusively with ILS matters. This has helped to facilitate greater ease in locating documents sent to the Ministry by the ILO, because what happened is that whatever comes in sent to the Ministry of Foreign Affairs, but it is then sent directly to the ILO Office at the Ministry of Labour. This is a guarantee of greater promptness in producing responses and replies to most requests, e.g. questionnaires, report forms, unratified conventions, etc.”